Privacy Policy
At **Buji Silk**, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
### 1. Information We Collect
When you interact with **Buji Silk** through our website or other channels, we may collect the following types of information:
- **Personal Information**: Name, email address, phone number, shipping and billing addresses, payment information.
- **Non-Personal Information**: IP address, browser type, device details, and browsing activity via cookies and analytics tools.
### 2. How We Use Your Information
The information collected from you is used to:
- Process and fulfill orders, including payment processing and shipment.
- Communicate with you about your order status, customer service inquiries, and other transactions.
- Send you promotional emails, offers, and newsletters (if you opt-in).
- Improve your experience on our website through personalization and analytics.
- Ensure compliance with legal obligations and prevent fraud.
### 3. Sharing Your Information
**Buji Silk** will not sell or rent your personal information to third parties. We only share your data in the following cases:
- **Service Providers**: We work with third-party partners (e.g., payment gateways, shipping companies, and email services) to help deliver our services.
- **Legal Compliance**: We may disclose your information if required by law or in response to legal requests (such as court orders).
- **Business Transactions**: In the event of a merger, acquisition, or sale of **Buji Silk**, your information may be transferred as part of the transaction.
### 4. Data Security
We use industry-standard security measures, including encryption and secure servers, to protect your personal data from unauthorized access. However, please understand that no online service can be guaranteed as 100% secure.
### 5. Your Rights and Choices
- **Access and Updates**: You have the right to request access to the personal data we hold about you and ask for updates or corrections.
- **Opt-Out of Marketing**: You can opt out of receiving promotional communications by using the unsubscribe link in our emails or contacting us directly.
- **Data Deletion**: You can request that we delete your personal information, subject to any legal requirements or obligations.
### 6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and serve relevant advertisements. You can adjust your browser settings to decline cookies, but this may affect the functionality of our website.
### 7. Third-Party Links
Our website may contain links to third-party websites. **Buji Silk** is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
### 8. Changes to This Policy
**Buji Silk** reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date at the top will reflect the most recent revision.
### 9. Contact Us
3 Easy Ways To Care for Your Silk
- Hand Wash
- Machine Wash (with silk wash bag)
- Dry Clean
Hand Wash
Here’s a step-by-step guide for hand washing silk:
1. Fill a Basin: Use a clean basin or sink, filling it with cold or lukewarm water.
2. Add Detergent: Add a small amount of mild, silk-specific or gentle detergent. Swirl to mix it evenly in the water.
3. Submerge the Silk: Place the silk item in the water, fully submerging it.
4. Swish Gently: Gently move the silk around in the water for 2-3 minutes. Avoid wringing, scrubbing, or twisting the fabric.
5. Rinse with Clean Water: Drain the soapy water and refill the basin with clean, cold water. Swish the silk around to rinse out the soap. Repeat if needed until the water runs clear.
6. Optional Vinegar Rinse: For added shine, add 1/4 cup of white vinegar to the rinse water and swish gently. Rinse with fresh water afterward.
7. Remove Excess Water: Lift the silk out of the water carefully. Lay it flat on a clean towel, then roll up the towel with the silk inside, pressing gently to remove excess water. Avoid twisting or wringing.
8. Air Dry: Lay the silk flat on a dry towel or hang it up to air dry away from direct sunlight.
Washing Machine (with silk wash bag)
1. Place in Washing Bag: Fold the silk item gently and place it inside a mesh laundry bag or silk washing bag to protect it.
2. Add Detergent: Use a small amount of mild detergent designed for delicate fabrics or silk.
3. Set Machine to Delicate: Choose the delicate or hand-wash cycle on your washing machine. Ensure the water temperature is cold or lukewarm.
4. Avoid Spin Cycle: If possible, turn off the spin cycle or set it to a low spin to minimize stress on the fabric.
5. Start the Wash: Begin the cycle, letting the machine wash the silk gently.
6. Remove Promptly: Once the cycle finishes, take the silk item out of the bag immediately to prevent wrinkles.
7. Press Out Excess Water: Place the silk on a clean towel, then roll up the towel with the silk inside and press gently to remove excess water. Avoid wringing or twisting.
8. Air Dry: Lay the silk flat on a dry towel or hang it to air dry away from direct sunlight.
Dry Clean
Our silk products are usually not dry cleaned; instead, they are typically hand-washed or machine-washed on a delicate cycle. Regular washing is necessary for pillowcases to keep them fresh and free from oils and skin products. Washing silk pillowcases gently with cold water and a mild detergent is generally enough to preserve their softness and sheen.
However, there are a few instances where you might choose to dry clean silk pillowcases:
• Stubborn Stains: If the pillowcase has tough stains or residue that regular washing can’t remove, dry cleaning may help lift them without damaging the silk.
• Specially Finished or Embellished Silk: If the pillowcase has any embellishments or unique finishes, dry cleaning could help protect those details.
• Personal Preference: Some people choose to dry clean silk items to ensure they maintain a polished look and avoid any risk of washing wear.